These Terms & Conditions govern your use of the FreshNest website and services. By accessing our website or booking a service, you agree to be bound by these terms.
Services Offered
FreshNest provides residential cleaning services, including but not limited to:
Regular cleaning
Deep cleaning
Move-in/move-out cleaning
Carpet, window, and upholstery cleaning
Bookings
All bookings must be made via our website, phone, or email.
You agree to provide accurate information regarding your property and cleaning needs.
FreshNest reserves the right to confirm, modify, or cancel bookings based on availability or service scope.
Payments
All payments must be made before or at the time of service.
We accept secure online payments and cash (if agreed in advance).
Late or failed payments may result in service cancellation.
Cancellations & Rescheduling
Cancellations or rescheduling must be done at least 24 hours in advance.
Cancellations within 24 hours may incur a fee.
Service Guarantee
We strive for 100% satisfaction. If you're not happy with the service, please notify us within 24 hours.
We will offer a free re-clean of the missed areas, subject to review.
Liability
FreshNest is insured and bonded.
We are not responsible for pre-existing damages or items not disclosed prior to service.
Clients are responsible for securing valuables and breakables during service.
Use of the Website
You agree not to misuse our website, engage in illegal activity, or try to access restricted areas.
Intellectual Property
All content on this site (logos, text, images) is the property of FreshNest and may not be used without permission.
9. Changes to Terms
FreshNest reserves the right to update these terms at any time. Continued use of our services implies acceptance of the new terms.
. Contact Information
For any questions regarding these terms, please reach out to us at: